Proudly made in Brazil and idealized by partners who breath conversion since the beginning of the internet in 1995, ShopBack development started in October 2013, the idea was to create an unique user retention "SaaS" multi-platform different than everything we have seen before. We're tired of the same old news! Tough, right? But if it ain't tough, it ain't for us!
Basic premisses: our clients invest millions per year on user-acquisition bringing users to their websites, however they don't invest 1/10 of this budget on user retention!
Therefore officially born in October 2014, ShopBack started business in Brazil with unique solutions focusing on optimizing the conversion rate of the 98% of the users who abandons our clients website without leaving a trace! Just as unique as our solutions, were our implementation process! So unique that only our IT team and probably Bill Gates could installed it, so difficult it was! We thought our clients IT could do better, bad guess...
Anyway, if you know about a perfectly born start-up please show us! In our view, start-ups are born to make mistakes but the most important is to learn from those mistakes!
Realizing about this huge one, we've had rebuilt our 1-year project in 5 months! Extra late hours of work, nights with no sleep having greasy pizzas on the desk, some more mistakes and this was all part of what we've had to go through in order to rebirth. And then in February 2015 we're officially back on track again!